Privacy Policy

Introduction

FlowSuite is committed to protecting your privacy and personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

• This policy outlines how we collect, use, and protect your personal information
• By using our services, you consent to the collection and use of information as described in this policy
• We may update this policy from time to time, and any changes will be posted on this page

Collection of Your Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Business information and preferences
• Payment information (processed securely through our payment providers)
• Usage data and analytics
• Communication preferences

Use of Your Information

We use your personal information for the following purposes:

• Providing and improving our services
• Processing your transactions
• Sending you important updates and notifications
• Responding to your inquiries and support requests
• Analyzing and improving our website performance
• Complying with legal obligations

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• When required by law or legal process
• To protect our rights and property
• In connection with a business transfer or merger
• With your explicit consent
• To service providers who assist in our operations

Security of Your Information

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage and backup procedures
• Employee training on privacy and security

Your Rights Under PIPEDA

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Request corrections to your information
• Withdraw consent for collection and use
• Request deletion of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

Contact Us

For privacy-related inquiries or to exercise your rights, please contact our Privacy Officer at: